Last updated: January 2026
Casinia (operated at casinia-game-au.com) takes your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
By using our website, you agree to the collection and use of your information as described here. If you don't agree, please stop using the site.
Casinia operates casinia-game-au.com. References to 'we', 'us', or 'our' throughout this policy refer to Casinia and its operating entity. If you have questions about this policy or your personal data, contact us at [email protected].
We collect personal information that's necessary to provide our services and meet our legal obligations. This includes:
We may also collect information you give us voluntarily, such as when you contact customer support or respond to a survey.
Your information is used to run your account, process transactions, and keep things secure. More specifically, we use it to:
We handle your personal information in line with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). This means we only collect information that's reasonably necessary, we keep it accurate and up to date, and we don't use it for purposes beyond what's described in this policy without your consent.
You have the right to access the personal information we hold about you and to ask us to correct anything that's inaccurate. To make a request, email us at [email protected]. We'll respond within 30 days.
We don't sell your personal information. We may share it with trusted third parties who help us operate our services, including payment processors, identity verification providers, and IT service providers. All third parties we work with are required to handle your data securely and only for the purpose we've specified.
We may also disclose your information where required by law, including to regulatory bodies or law enforcement agencies.
Some of our service providers are based outside Australia. Where we send your information overseas, we take reasonable steps to ensure it's protected to a standard comparable to the APPs. By using our site, you acknowledge that your information may be transferred internationally.
We use industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. This includes SSL encryption for data in transit and secure storage systems. But no system is completely foolproof, and we can't guarantee absolute security.
If you suspect your account has been compromised, contact us immediately.
We keep your personal information for as long as your account is active and for a period afterwards as required by law or our internal policies. When we no longer need your information, we'll securely destroy or de-identify it.
If you've opted in to receive marketing emails or SMS messages, you can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly. We won't send you unsolicited marketing once you've opted out.
We use cookies and similar tracking technologies on our website. For full details, see our Cookie Policy.
If you think we've mishandled your personal information, please contact us first at [email protected]. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time. When we do, we'll post the revised version on this page with an updated date. We encourage you to check back periodically.
Gambling should be fun. If it stops being fun, reach out to Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858. 18+ only.